Privacy Policy

Last Updated: February 6th, 2026

At Moonrise Pathways, PLLC, your privacy is of the utmost importance. This Privacy Policy outlines how Amanda Kenney, LCSW collects, uses, and protects your information when you visit our website, use our contact forms, or engage with our digital services.

1. Information We Collect

When you visit our Site, we may collect information in the following ways:

  • Information You Provide: This includes your name, email address, phone number, and any message you send through our contact or consultation forms.

  • Data Collection Technology: We use data collection tools such as those integrated into Squarespace and Google Analytics to collect information about how you interact with our Site. This includes your IP address, browser type, device information, and your behavior on the Site (such as pages visited and time spent). These automated tools, including cookies (see section 5), help us understand Site usage and improve the experience for our visitors.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and schedule consultations.

  • Provide you with information about our services.

  • Analyze Site traffic and optimize our website’s performance to ensure our website is functioning correctly and easy to navigate.

3. Confidentiality & HIPAA

While the information you submit via our website’s contact form is kept private, submitting a form does not constitute a therapeutic relationship. Once you become a client of Moonrise Pathways, PLLC, your personal health information (PHI) is protected by the Health Insurance Portability and Accountability Act (HIPAA). You will be provided with a formal Notice of Privacy Practices (NPP) via our secure client portal, which details how your clinical records are handled.

4. Third-Party Platforms & Technology

To provide secure, HIPAA-compliant care and efficient administrative support, we utilize several third-party platforms:

  • Practice Management: We use Sessions Health as our Electronic Health Record (EHR) for secure document storage and scheduling.

  • Communication: We use Spruce Health for secure phone, text, and fax communications.

  • Telehealth: Video sessions are conducted through secure, HIPAA-compliant platforms such as Spruce Health or Psychology Today.

  • Billing & Insurance: For clients using insurance, we may partner with third-party billing and credentialing platforms to process claims and verify eligibility. These partners are HIPAA-compliant and are only provided with the information necessary to facilitate payment and documentation.

5. Cookies & Tracking

Our website may use "cookies" to enhance your experience. These are small files stored on your device that help us understand site traffic. You can choose to disable cookies through your browser settings, though this may affect how some parts of the Site function.

6. Data Security

We take the security of your personal and health information seriously and take reasonable steps to protect your information from unauthorized access. We encourage you to be mindful of the information you share in contact forms. Moonrise Pathways and our professional partners (such as Sessions Health and Spruce Health) utilize encryption, secure storage, and other protective measures to ensure the confidentiality of your data.

Your sessions, communications, and information are kept secure through:

  • Encryption of teletherapy sessions and digital communications.

  • Secure storage of all medical and administrative records.

  • Limiting access to only authorized personnel involved in your care or billing.

In the event of a data breach, you will be notified in accordance with applicable state and federal laws.

7. Your Rights

Under North Carolina law and professional ethical standards, you have the right to:

  • Request a copy of the personal information we have on file for you.

  • Request that we correct or update inaccurate information.

  • Request the deletion of your personal data (subject to legal and clinical record-keeping requirements).

8. Privacy of Minors

Moonrise Pathways, PLLC provides services to teens (12+). However, this website is intended for use by adults. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practice or legal requirements. Any updates will be posted on this page with a new "Last Updated" date.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Moonrise Pathways, PLLC Attn: Amanda Kenney, LCSW 

Email: amanda@moonrisepathways.com

Phone: 252-651-3537